Shipping & Returns
We ship all orders to all over the world. Free Shipping on all orders!
-International shipping is handled by International EMS, DHL or UPS, within 1-2 week time delivery to your door normally. Please check carefully your name, address, telephone, Email and products before you submit your order to make sure the right shipment.We ship to worldwide.
- The orders usually are dispatched within 48 hours from the order date. After the goods are dispatched, we will provide you a tracking number by Email for tracking online immediately.
-All orders will be insured for the full purchase amount, and can be tracked at the EMS, DHL or UPS website.
We are committed to your complete satisfaction. All ordered items here are closely to the word here "what you see on our website are what you get in 1-2 weeks".Before enjoying easy exchange & return policy, you must contact us with returning shipping address before sending the items back. You have to return your item within 30 days after contacting us. The returned product must be in unused condition and sent back in the same condition as it was sent to you. All returned merchandise should be sent to the shipping address we email you after you get our feedback here!
-We will accept exchanges for a different size or color within 30 days of the original order dispatch date. Please contact us with your Order ID and one of our team members will help you. If you would like to exchange items to a different style, you would have to return your items for a refund* (as per Return policy) and place a new order for the style you prefer.
-You must contact us before sending the items back. All items sent back to us must be in their original condition i.e. not worn, altered or washed, with all tags attached. Worn or dirty items will be returned back to you.
-Cancellation of an order must be requested before the order has been dispatched. We process all orders as quickly as possible within 24 hours after orders placing, so we are not always able to cancel an order after it is placed. Hope you can understand in this key point. Cancellation requests after the order has been dispatched will be treated in accordance with our Return policy.
Friendly Notice: If you did not receive your tracking number within 3 days after placing your order, your e-mail server may have seen it as spam. In this case, please contact us for assistance in orders' tracking.
We will never share customer information with the third party.All order data is securely processed to complete the order and confidentiality is guaranteed ,http://www.hollandpatentcoop.com does not have access to any customer payment information.All payment information is securely processed by our Payment Processor and they are prohibited in using your information in any other way but to only charge you for the order.
Respect personal privacy of the members is a basic policy of the mall website.Therefore,website will certainly not public,edit or reveal members' registration information and the non-public content stored in the mall website without lawful authority,unless there are legal licensing requirements or it is necessary that our mall website disclose such information on the basis of integrity in the following four conditions:
1.To comply with the law,to comply with the legal service program in our mall website.
2.Maintain trademarks ownership of the mall website.
3.Safeguard privacy safety of members individuals and public in case of emergency.
4.Consistent with other related requirements.